Bathrooms by Township (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

 

What Information We Collect

We only collect personal information that is reasonably necessary to run our business and respond to enquiries, including:

 

    • Name

    • Email address

    • Phone number

    • Details about your bathroom renovation enquiry

We may also collect limited technical information such as IP address and browser type to help improve our website.

 

How We Collect Your Information

We collect information when you:

 

    • Submit an enquiry or contact form

    • Call or email us

  • Browse our website (via cookies and analytics)
 

Why We Collect Your Information

We use your information to:

 

    • Respond to your enquiry or provide a quote

    • Communicate with you about our services

    • Improve our website and customer experience

    • Meet legal and business obligations

We do not sell or trade your personal information.

 

Sharing Your Information

We may share your information only when necessary, such as with:

 

    • Website hosting providers

    • IT and analytics service providers

Any third parties we use are required to keep your information secure and confidential.

 

Cookies and Website Analytics

Our website uses cookies to help us understand how visitors use the site and to improve performance. You can disable cookies in your browser settings at any time. Continuing to use our website implies consent to our use of cookies.

 

How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and only accessed by authorised personnel.

 

How Long We Keep Your Information

We keep personal information only for as long as needed to respond to enquiries, provide services, or meet legal requirements. When no longer required, information is securely deleted.

 

Accessing or Correcting Your Information

You have the right to request access to, or correction of, your personal information at any time. To do so, please contact us using the details below.

 

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact: info@bathroomsbytownship.com.au .